Shipping & Return Policy

Shipping Rates

  • Standard shipping rates are calculated upon checkout.
  • Express shipping is available and its rates can also be determined at checkout.

Shipping Locations & Times

  • We dispatch orders from our studio in Shenzhen, China, and our fulfillment center in Washington, USA.
  • We prioritize our customers by utilizing priority international shipping. Though this incurs higher costs for us, our customers' timely receipt of orders is paramount.
  • Estimated shipping time is 4-7 business days, excluding weekends. This is subject to the schedules of carriers like FedEx and UPS.
  • Customers are accountable for any import tax imposed by their country.

Processing Time

  • For US orders: 3-5 business days, excluding weekends.
  • For non-US orders: Slightly longer than US orders.

Return & Refund Policies


  • Items for return must be in their original, unused condition (unwashed, unworn, unstretched, etc.).
  • Customers bear the return shipping costs.
  • We're not liable for damages that might occur during return shipping.
  • Returns must be initiated within 7 days of delivery.
  • For returns, contact us through our contact form.


  • After our successful inspection of the return, refunds are processed within 3-5 business days, excluding weekends.
  • Shipping costs are non-refundable.
  • Refund Options:
    • Full refund as store credit.
    • Partial refund to the original payment method, less a 25% restocking fee. This fee covers some shipping, material, and labor costs, helping our small business manage production costs and reduce waste.

For any queries regarding our policies, please reach out to us via our contact form or live chat. We appreciate your understanding and support!